SKUFlow Help
How can we help?
Step-by-step guides for running your print shop, decoration shop or promo business on SKUFlow, from the first quote to the shipped order.
SKUFlow runs your decorated-merchandise business: quotes with decoration pricing, artwork and proofs, orders and the production board, purchasing, shipping, online stores, invoices and payments, and SKUFlow AI, an assistant that answers questions and does the work once you approve. Pick a task below, browse a section, or search for what you want to do.
Popular tasks
Get started
Sign up, set up your shop and find your way around.
Quote a decorated order
Price products and decoration, then get the quote approved online.
Get artwork approved
Check the art and send proofs your customer approves.
Run production
Move orders from art and blanks to the press and out the door.
Open an online store
Team, company and fundraiser stores with online payment.
Invoice and get paid
Send invoices and take card or bank payments.
Browse by section
Basics
- Getting startedSign up, set up your shop and find your way around SKUFlow.
- CustomersKeep every customer, contact and ship-to address in one place.
- Quotes & pricingPrice decorated products, build quotes with options and get them approved online.
- Invoices & paymentsInvoice approved work, take cards and bank payments, and follow up on what's owed.
- Team & permissionsInvite your team and choose what each role can see and do.
- Account & billingYour sign-in and security, your SKUFlow plan, add-ons, usage and invoices.
Decoration & production
- Artwork & proofsCollect customer artwork, check it's print-ready and get proofs approved.
- Designs & mockupsPlace artwork on products and show customers realistic mockups.
- Online designerLet customers design their own products on your website.
- Products & catalogYour products and variants, supplier catalogs, catalog import and pricing rules.
- Orders & productionTurn approved work into orders and run it through production.
- Purchasing & inventoryOrder blanks from your vendors and keep track of stock.
- ShippingBuy shipping labels and track packages to your customers.
- Sales taxCharge the right sales tax for where your goods are shipped.
Sell & market
- Online storesOpen team, company and fundraiser stores your customers can order from.
- WebsiteBuild your shop's website and take requests from it.
- Messaging & emailSend emails and texts, automate reminders and design your emails.
- MarketingSend campaigns to your customers and grow with referrals.
- ReviewsAsk for feedback and manage your Google reviews.
- PhoneA business phone number with calls, recordings and missed-call texts.
- Customer portalGive customers one place to approve quotes and proofs, pay and track orders.
- Customer 360See who's likely to reorder, who's slipping away and who pays late.
Run your business
- ReportsRevenue, money owed, your sales pipeline and inventory at a glance.
- IntegrationsConnect QuickBooks or Xero, and send events to other apps with webhooks.
- ImportsBring your customers, products, quotes and invoices over from your old system.
- Business unitsRun divisions or locations under one SKUFlow account.