Customer 360
See who's likely to reorder, who's slipping away and who pays late.
Customer 360 turns your own sales history into a picture of each customer: what they're worth, how healthy the relationship is, how they behave, and what's likely next. Will they order again? Are they likely to pay late? Will they approve that open quote?
Everything is worked out from your SKUFlow records (quotes, invoices, payments, requests, messages, reviews and calls), with the reasons shown next to every number. There's nothing to set up.
A customer's Insights with lifetime value, health score, behaviors and predictions
Screenshot coming soon
A customer's insights
Figures, health score, behaviors and predictions.
The customer timeline
Everything that happened, in order.
Find at-risk customers
Who's slipping away, who pays late, which quotes will close.
Follow up in bulk
Tag customers for an automation or export them.
How predictions work
The rules behind every number.
Where it's used
- On every customer's page, in Insights and the timeline.
- In Customers → Customer insights, the working list of who to call.
- In campaign audiences and automation conditions.
- When a call comes in, on the phone dock.
- When you ask SKUFlow AI "who is at risk of not ordering again?"