Messaging & email

Messaging & email

Send emails and texts, automate reminders and design your emails.

All plansautomations need Connect

SKUFlow emails and texts your customers for you: quotes, invoices with a pay link, reminders, receipts, shipping updates and review requests. You can send any of them by hand, let automations send them at the right moment, and answer customers' texts from one inbox.

Everything lives under Engage in the left menu (Automations, Messages, Templates), with the setup in Settings → Messaging.

Engage → Messages with sent emails and texts and their status

Screenshot coming soon

Engage → Messages: every email and text, and why any was held or skipped.

Who can do what

  • Owners, admins and staff can read messages, send them and answer texts.
  • Owners and admins turn automations on and off, edit templates and set up email and texting.

Every message follows the same rules: the customer's consent, your quiet hours and a daily limit per customer. See Sending rules and Consent and opt-outs.

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