Phone
Business hours and voicemail
Set your business hours, what happens to calls after hours, how long phones ring and your voicemail greeting.
Add-on: Phone system(any plan)
Call handling in Settings → Phone decides how calls are answered, from the next call on.
- Business hours: the days and times you're open, in your business's timezone.
- After hours: Take a voicemail, or Forward to a number.
- Ring for (seconds): how long phones ring before voicemail.
- Default ring group: rings for numbers without their own.
- Voicemail greeting: read out to callers before the tone. Leave blank for the default.
Call handling with business hours and after-hours options
Screenshot coming soon
What happens to a call
- After hours, the call goes to voicemail, or to your after-hours number.
- In hours, a number with a menu plays it first; the caller's choice rings that choice's ring group.
- The ring group rings everyone in it at once.
- If nobody answers, the caller can leave a voicemail, which is transcribed.
The caller's number is matched to your customers, so you see who's calling.