Team & permissions

Change someone's role

Give a team member more or less access by changing their role, or make someone else an owner.

Change a person's role when their job changes: a new hire who starts as Member and moves to Staff, a manager who becomes Admin. Owners and admins can change roles. A role change never takes another user from your plan.

Open your team

In the menu, click Team → Members.

Pick the new role

In Members and roles, find the person and choose the new role in their role menu.

A member's role menu in Members and roles

Screenshot coming soon

Check the result

SKUFlow confirms it, for example "Jordan is now Staff". The change applies within a minute.

Who can change what

  • Only an owner can change an owner's role, or make someone an owner.
  • You can't change your own role.
  • Admins can change the roles of admins, staff and members.

Hand the business over to someone else

To pass ownership on, for example when you sell the shop:

  1. Make the new person an Owner.
  2. If you're leaving, leave the business, or ask the new owner to change your role.

A business can have more than one owner.

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