Account & billing

Usage and AI credits

See this month's AI credits, texts and emails against your plan, buy more AI credits, and understand what's billed past the allowance.

Each plan includes a monthly allowance of AI credits, texts and SKUFlow emails. Settings → Plan and billing shows how much you've used under This month. Owners and admins can see it.

This month's AI credits, texts, emails and users on Plan and billing

Screenshot coming soon

What's counted

MeterWhat uses itPast the allowance
AI creditsSKUFlow AI, review reply drafts, website writing and other AI draftsAI pauses until you buy credits or the month resets
Text messagesEach text segment (160 characters) sent to customers2¢ per segment
EmailsEmails sent through SKUFlow email (not your own email provider's)$2 per 1,000
UsersEveryone on the team, including pending invitationsNo new invitations until one is free

Allowances reset every month, also on yearly plans. Extra texts and emails are capped at ten times the allowance a month, so a runaway campaign can't run up a huge bill. During the free trial, texts and emails stop at the allowance and nothing extra is billed.

Buy AI credits

When AI credits run low, buy a credit pack under Buy AI credits:

PackPrice
1,000 credits$10
5,000 credits$45
20,000 credits$160

Click a pack to buy it. Purchased credits last a year and are used after your monthly allowance. To top up automatically, click Set up automatic top-ups.

Buying a credit pack charges your card.

Phone usage

With the phone system add-on, calls, extra numbers, recordings and transcription are billed on top of your plan at cost plus 20%. Usage billed on top this period shows the running total. See Add-ons.

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