Choose your notifications
Choose which SKUFlow notifications you get in the app, by email and on your phone, and turn on text alerts from SKUFlow.
SKUFlow tells you about things that need you: a customer texting your business number, an online payment that's disputed, an integration that stopped working. Choose where each one reaches you. These settings are yours alone; everyone on your team sets their own.
Open the menu under your name, click Account settings, then Notifications.
Account settings, Notifications
Screenshot coming soon
Choose where each notification goes
Each notification has a switch for In-app, Email and Phone app. Most start on. Emails about customers' texts start off.
They include:
- Customer texts (a customer texts your business number)
- Online payment alerts (disputes, a paused Stripe account)
- Integration alerts (webhooks, QuickBooks)
- Calls to follow up
- AI assistant approvals (an assistant acting for you wants to do something sensitive)
- App updates
Get text alerts from SKUFlow
Under Text alerts from SKUFlow, SKUFlow can text your mobile from its own number:
- Enter your Mobile number (a US mobile).
- Turn on Text me SKUFlow alerts, and choose Account, billing and integration alerts and, if you want them, Customers' texts to the business.
- Click Save.
Reply STOP to any alert to stop them. To get them again, turn the alerts back on here.
Related
- Your profile
- Messaging & email: what your business sends to customers.